FAQ

What is the aim of the Portal Export.by?

Export.by - is an electronic platform for promotion of Belarusian exports, rendering information about Belarusian exporters, their products and services in the Internet.
  

How can I make full use of the Portal?

To make the best use of the opportunities of the Portal you should register.

How much does it cost to register on the Portal?

The registration on the Portal is free.
What paid services are available on the Portal?
On a paid basis we provide translation services, placement of banner advertising and  professional photo-shooting of goods.
What should I do if I don't know or have forgotten the e-mail, used during the registration of my company on the Portal?
Please, send a letter to info@export.by, specifying the name of the company and requesting to give the forgotten e-mail to restore the access.
What should I do if I don't know or have forgotten the password?
Please, follow the link.
What should I do if I can't find either the company, or goods, or services using the search line on the Portal?

You should enter the name of a company,or a product title, or any service in the search line, then choose the corresponding category in the drop down list and press "Search" button. 

NB!  In case the required companies, goods or services are not found, it is possible that you have made a mistake or these companies, goods and services are not represented in the catalogue.

What should I do if I have difficulties with selecting the proper category of goods or services?

In case you can't select the proper category or none of the available categories correspond with the specific character of your company's activities, you can contact the administration of the Portal by the e-mail info@export.byrequesting to help in specifying the appropriate category or to add a new one to the corresponding catalogue section.
What should I do if I can't see the company's contact information?
Any company's contact information is available only after registration on the Portal.
How to make potential partners find my company, goods and services as soon as possible?
 During the registration and adding goods and services you should fill in all the required fields of the registration form in the Russian and English versions.